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A smile is the universal welcome

Meeting a client or a colleague with a radiant smile can be the first impression before any greetings and handshaking. A beautiful smile is an open door for a smooth and relaxed conversation that exude good disposition and cheerfulness.
A smile is infectious reflecting the good mood and a positive attitude. Have always a smile on

“Manners are a sensitive awareness of the feelings of others.”

It strikes me all the time when I thank someone, and the answer is “No problem.” Or worst, you get some inarticulate words.
I want to clarify: “No problem” is a negative answer that we can translate such as “It’s nothing.” A reply with “No problem” is not completely inappropriate in some